Return Policy

According to the legislation in force, the right of withdrawal is applicable only to individual clients, companies can't withdraw and will not receive refund in any case.

According to the Emergency Ordinance no. 34/2014 regarding the rights of consumers in the contracts concluded with the professionals, as well as for the modification and completion of some normative acts:

Before the expiry of the withdrawal period, the Consumer has the right to withdraw from this contract, without having to justify the decision of withdrawal and without incurring costs other than those provided in Article 13 (3) and Article 14 of GEO No.34 / 2014, within 14 calendar days starting with the day on which the physical possession of the product enters. The return costs are borne by the consumer.

The returned product must be in the same state in which it was delivered. The unsealed products, which have physical modifications, strokes, scratches, shocks, traces of use and / or unauthorized interventions, are not accepted for return, nor is it allowed to return an incomplete product if it is made up of many components (eg electrical equipment without the power cord). In case of those products that were unsealed and can't be sold to another costumer as it is received we will not reimburse it's value. 

For any shipping damages please send an email to within 24 hours after receiving the package, any later notifications are not taken in consideration.

Repayment of the amount paid:

The seller will reimburse the value of the product in maximum 14 (fourteen) calendar days from the date of informing Nolia Beauty SRL by the Consumer about his decision to withdraw from the contract.
NOLIA BEAUTY SRL will be able to postpone the reimbursement of the value of the product until it receives the sold product.